At AYESNE, we believe in slow, conscious creation. To honor our commitment to the planet and eliminate warehouse overproduction, we operate on a strict on-demand fulfillment framework in partnership with our trusted production facilitators in India, Qikink.
Every single garment, ceramic mug, and art print is individually pressed with your chosen design exactly when you place your order. This means your item is crafted specifically for you, leaving a calm, intentional footprint.
Please review our shipping guidelines below to understand the journey of your mindful selections.
The Two Phases of Your Order’s Journey
Because your items are not sitting pre-printed on dusty warehouse shelves, delivery consists of two distinct stages:
1. Processing & Printing Time (2–4 Business Days)
Before dispatch, your selected blank canvas is retrieved, printed with our original hand-drawn designs using non-toxic eco-inks, cured, and thoroughly inspected for quality. This process typically takes 2 to 4 business days (excluding Sundays and national holidays).
2. Shipping & Transit Time (3–7 Business Days)
Once your item passes quality checks, it is packaged in eco-friendly wraps and handed over to our delivery partners.
- Metro Cities: 3 to 5 business days after dispatch.
- Rest of India: 4 to 7 business days after dispatch.
- Northeast India & Remote Regions: 7 to 10 business days after dispatch.
However, there might be circumstances beyond our control where this timeline cannot be maintained. In such cases, we ensure that the product reaches you within 12-15 days of purchase.
Shipping Rates & Free Shipping Limit
We want to make mindful living accessible, which is why we offer simple, transparent delivery fees across India:
- Orders of ₹1,499 and above: Free Standard Shipping.
- Orders under ₹1,499: A flat shipping fee of ₹70 will be added at checkout to help cover our secure carrier costs.
Delivery Partners & Shipment Tracking
Once your order is custom-pressed and ready for transit, our fulfillment system dispatches it using India’s most reliable courier networks (including Delhivery, Blue Dart, Xpressbees, and Shadowfax).
As soon as your parcel is handed to the courier, you will receive an automated shipping confirmation email containing:
- Your tracking ID (AWB number).
- A direct link to trace your package’s journey in real-time.
Please allow up to 24 hours after dispatch for the tracking link to update with live scan data.
Modifying Shipping Details (The 2-Hour Grace Window)
Because we utilize an automated handshake system to send your orders to our printing team immediately, we have a very limited window to make changes.
- Address Changes: If you realize you made an error in your shipping address, please email us at
support@ayesne.comwithin 2 hours of placing your order. - After 2 Hours: Once your order enters our print partner’s manufacturing queue, we cannot modify, reroute, or cancel the package. Please double-check your shipping address and contact number at checkout.
What to Do If Your Package Is Lost or Damaged
- Damaged in Transit: We take immense pride in quality control, but if our delivery partner delivers a damaged box, or your print arrives flawed, please notify us within 5 days of delivery at
support@ayesne.com. Send us your order number along with clear photos of the damage and the outer package box, and we will arrange a brand-new printing replacement for you immediately. - Marked Delivered but Not Received: If your tracking link states your order was delivered but you do not have it in your possession, please check with your apartment security gate, family members, or neighbors first. If the package remains missing, email us within 48 hours of the marked delivery time, and we will coordinate an inquiry with the carrier.
📩 Sourcing & Support Questions
For any inquiries about your package’s progress, our team is always here to bring peace of mind to your experience.
📧 Email Support: support@ayesne.com
🌙 Ayesne Customer Experience Team